Used products are covered by a 30 day limited warranty. Used items are complete and in great working condition — they are fully tested and serviced prior to packaging and shipping.
What is Covered?
The limited warranty covers defective motors, alternators, or complete failure within the first 30 days. In addition, this warranty covers excessive grinding and abrasive noises. The warranty is also strictly a parts-only warranty. Mastery Fitness assigns a local service technician and either new or used OEM or generic parts to repair the issue.
What is Not Covered?
The limited warranty on used products does not cover the labor for the assigned service technician. Also, the warranty does not cover LCD TV screens nor electronics failures.
How to File a Claim
Mastery Fitness customer service handles your respective claim swiftly and professionally. Outside of the warranty period, we will also help you to maintain and address any concerns by providing discounted parts and locating the closest service technician. For a more comprehensive warranty, please consider a refurbished item.
Description of Condition - Used Product
Prior to shipping, used products are inspected by trained staff. This detailed 20 point inspection thoroughly tests the used item to ensure that it works properly, that all respective parts function normally, and that there are no damages. The used item is detailed, necessary parts are lubricated, and the machine tested. The item is then professionally packed and prepared for shipping.